"This is one of the best professional courses I have undertaken. It has broadened my appreciation of mediation and bettered my adjudicating skills."

"Absolutely exceeded my objectives ... Having mediated cases hundreds of times in my career, I found the shadowing experience very accurate – it didn't feel staged. That is what a real mediation looks like"

"Bruce is the real deal in high stakes mediation........Nowhere else that I know of can you get the type of insight into the specialist world of mediating complex cases."

Advanced Mediation Skills Course

$2,997.00

The Advanced Mediation course is designed for dispute resolution professionals who are intent on taking their skills and practice to the next level. This course is organized around a real world, multi-party mediation, deconstructs the mediation process into nine modules, with guidance and expertise from industry pioneers.

Learn to appreciate and embrace the unique challenges presented by complex cases…and how to plan for and turn them to your advantage.

Includes a one hour post-course consultation with Bruce Edwards

Become an Expert Mediator:

Learn the subtle skills that separate an expert mediator from a beginner
Tailor your approach to meet the specific needs of each mediation scenario
Develop an advanced understanding of the mediator’s role at each stage of the mediation process… and how to use that to your advantage
Understand how to develop the purposeful habits of mediation known as the “Mediators Mind®”
Appreciate and embrace the unique challenges presented by complex cases… and how to plan for and turn them to your advantage

How we teach:

We want you to learn advanced mediation techniques the right way… and that’s not through a textbook
Shadow (virtually) a 5 party, complex wrongful death mediation, observe the skills & techniques used by the mediator and, importantly, their impact on the mediation process
Hear from the most experienced commercial mediators in the country – learn from their experience

What you'll learn:

Learn how to promote more effective interactions through the skill of “active” listening
Understand the vital role emotions play in conflict… and how to successfully navigate a high-emotion environment
Develop your professional “toolbox” of responses for use during an opening session … and maintain control of the room
Master the latest techniques for encouraging flexibility among parties… and promoting innovation throughout the negotiation process
Understand the complexities of insurance in mediation… and how to use that knowledge to affect a successful outcome
Learn the prerequisite steps needed to ensure the enforceability of a durable agreement among parties
Gain access to advanced mediation solutions that provide comprehensive and customized approaches to conflict resolution
Receive valuable information and resources to enhance your mediation practice …and much more.

Learn at your Own Pace on any Device

45 Hours of Instruction

14 Expert Instructors

“Being in the room” virtually when Bruce mediates a case from start to finish

Assessments and Feedback

6 Month Course Access

CLE Credits

Discounts

Learn at your Own Pace on any Device

45 Hours of Interactive Instruction

14 Expert Instructors

Be in the Room

Assessments and Feedback

6 Month Course Access

CLE Credits

Discounts

Principles of Mediation – The essential building blocks for a successful dispute resolution process

Convening Techniques in Mediation – Those activities designed to create a willingness to participate in a dispute resolution process

Opening Techniques – Create an environment of safety and hope

Communication Skills – Build trust, understanding, and commitment through verbal and non-verbal communication techniques

Emotions in Mediation – Further the emotional competency of the parties and the mediator to advance the process

Early Stage Negotiation – Explore the art of the possible by encouraging flexibility and promoting innovation

Mid Stage Negotiation – Keep the parties moving forward

Late Stage Negotiation – Overcome moments of impasse and ensure the foundation for a durable agreement

Insurance in Mediation – Understand and apply insurance knowledge to the dispute resolution process

The course includes text, video and reflective exercises. Lessons are taught around a multi-party, complex mediation. You move freely through the slides, at your own time. Watch the sample now.

Emotions Module Course Preview

Mid-Stage Negotiation Skills Module Course Preview

“Extremely interesting to me, The possibility to have a glance into expert facilitating techniques was fantastic. The examples were excellent, providing the possibility to learn about communication techniques, dealing with emotions, managing an apology process, as well as negotiation techniques."

- Mediator from the US

"They made me contemplate on my own experience, and in many cases in the way I did not analyze it before. So it was very useful for raising my competences - some conclusions / answers are more clear now, and even more important, some questions that are still open are more clear now, directing me toward further learning."

- Mediator from the US