Mediation Skills Course

Mediation Skills

Mediation Skills Course Overview

The Mediation Skills course emphasizes the key principles that beginning mediators should understand and how they apply in an alternative dispute resolution (ADR) environment. This course is designed for individuals who wish to work in commercial mediation, community mediation, or workplace environments requiring dispute resolution skills. Our students learn to proactively prevent in-house disputes and to mediate more formal disputes, including those involved in litigation.

The course is geared toward legal professionals, HR managers, supervisors, ombudsman and others in positions of leadership and management. Our students work in the legal field, non-profit organizations, hospitals, educational institutions and the business world.

Taught by established leaders in the mediation field, the course is designed to be taken online, on your schedule, and in your own space. We recommend that you take the Mediation Skills course in modules, focusing on completing one module at a time. Then, spend a few days implementing what you have learned before beginning the next module. Practice and reflection are encouraged through online exercises and worksheets (available with course materials). Assessments by EMA are included.


This course features the following EMA expert instructors: John Bates, Daniel Bowling, Dana Curtis, Gerald Huther, Michael Lewis, Hon. Harry Low (ret.), Janet Martinez, Nina Meierding, Mario Patero, Peter Robinson, Hon. Danny Weinstein (ret.), Hon. Rebecca Westerfield (ret.) and Vivien Williamson.


EMA’s Mediation Skills course has been accredited with the California Bar Association for 31 hours of CLE, including 2.25 Ethics hours and 2.5 hours toward Bias. After completion, you will receive a certificate from Edwards Mediation Academy for a 40-hour course. If you are from out of state, please contact your state bar association about reciprocal accreditation.

View Course Samples

This is a great course that shows you how a mediation really works. My favorite part is the virtual shadowing, where Mr. Edwards allows you to watch his interactions during a mock mediation. It is so authenticate you will forget it is a mock mediation. Plus, the course has wonderful and on-point discussions by knowledgeable experts. This is a gold standard course and I am still taking notes from it.
-M. Troy Hazelton, esq., mediator

Student Discount:

  • To qualify for a student discount, you must be enrolled in an accredited public or private university or college that grants degrees requiring not less than the equivalent of four years of full-time study (for undergraduate) or 2 years of full time study (graduate school).
  • Please email us at the link below with the name of your school and indicate whether you are a student, educator, or administrator.
  • We will send a discount coupon if eligible.
  • Please email us
Mediation Skills

Mediation Skills Course Samples

The course includes text, video and reflective exercises. Lessons are taught around an authentic role play. You move freely through the slides, at your own time.

Emotions Module Sample:

Communications Module Sample: