Mediation Skills Course


Mediation Skills Course

The Mediation Skills course emphasizes the key principles that beginning mediators should know, as well as how to apply them in a real world environment. This course, organized around a real world, two-party mediation, deconstructs the mediation process into predictable stages, with guidance and expertise from industry pioneers. It is for individuals who wish to work in commercial mediation, community mediation or mediate in the workplace. Our students learn how to mediate formal disputes, including those in litigation, as well as proactively prevent disputes.

For those who want to:

  • Pursue a career in commercial mediation
  • Learn the skills of dispute resolution, and develop their mediation competency
  • Benefit from dispute resolution in the workplace… as well as in their personal lives
  • Work in public service and learn how to “reach across the aisle” to bring together those who have opposing views
  • Develop a deeper understanding of the mediation process and how it works

How we teach:

  • We want you to learn the skills of mediation the right way… and that’s not through a textbook.
  • We help you absorb the key principles of mediation by applying specific techniques in a real-world environment… by blending theory with practice.
  • The course is taught around a two-party commercial mediation.
  • Bruce Edwards, your instructor, breaks down the mediation process into simple stages… with commentary and lessons from experts in the field of mediation.

What you'll learn:

The Mediation Skills course includes:

  • The key principles of mediation… and how to apply them
  • The importance of a systematic and thorough analysis of conflict resolution
  • How to design the most appropriate mediation process to fit the needs of all parties
  • How to build connections, even with the most difficult parties
  • The subtle art of negotiation… with consideration for the many influences of cultures and bias
  • How to use communication techniques to your advantage

…and much more

Purchase your course and learn mediation in a whole new way!

Bruce A. Edwards

Bruce is one of the pioneers in developing mediation to resolve commercial disputes in the United States. He has been a professional mediator since 1986 and has mediated over 8000 disputes. Bruce was a co-founder and former chairman of the board of directors of JAMS. In 2023 he joined Signature Resolution to continue his mediation practice while pursuing his passion for delivering high-quality mediation training through Edwards Mediation AcademyBruce has consistently received recognition for his work as a mediator, most recently being accepted into the inaugural edition of Who’s Who in ADR by ADR Times 2022; once again recognized as a Best Lawyer in the ADR category by Best Lawyers® 2022 and recognized as a Global Elite Thought Leader and Mediator in the US by Who’s Who Legal, 2023.


Mediation Skills Course - Instructors

Bruce Edwards
Bruce Edwards
John Bates
John Bates
Daniel Bowling
Dana Curtis
Gerald Hüther
Michael Lewis
Hon. Harry Low
Janet Martinez
Nina Meierding
Mario Patera
Peter Robinson
Honorable Daniel Weinstein Mediation Instructor
Hon. Danny Weinstein
Hon. Rebecca Westerfield
Vivien Williamson

Mediation Skills Course - CLE Approved Credits

Our Mediation Skills Course has been approved by the California Bar Association for:

  • 31 hours of CLE

  • 2.25 Ethics hours

  • 2.5 hours towards Bias

Additionally, the Mediation Skills course has been approved for 31 CLE hours in Ohio and Utah, 30.5 in Washington, 31 CME hours in Arkansas and 46 hours in Colorado.

After completing the course, you’ll receive a certificate from Edwards Mediation Academy for a 40-hour course.

Also, California Bar Association approved courses have been granted reciprocal approval in many other states. If you are from another state and have questions, email us at


Edwards Mediation Academy - Course Discounts

We offer discounts to students, military, qualifying groups or business organizations, and existing EMA members. Please contact us for more information.