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Mediation Skills, Zambia

Special IME price of $275

Mediation in the Zambian Judicial system is quickly expanding as the first step on the multi-step ladder of ADR processes.  Beginning with court based mediation programs to combat case backlog and ensure the speedy settlement of disputes, mediation in Zambia is now expanding into private litigation.

To ensure the successful implementation of mediation throughout the legal system, it is essential that mediators develop the necessary mediation skills to assist parties in finding solutions that meet their needs. This Mediation Skills Zambia course will provide aspiring court and commercial mediators with the needed skills while enhancing the culture of mediation in Zambia.

Edwards Mediation Academy’s online courses are taught by the most experienced experts and pioneers in the mediation field. They are highly interactive and incorporate presentations and commentary, as well as virtual mediation shadowing, where participants observe a full day mediation as though sitting at the table with the mediator. Learn from the lens of experience, not through a textbook.

Learners can take the online portion of the course in the convenience of their home or office, over a period of three months.  The Institute of Mediation Excellence and Bruce Edwards will lead subsequent 90 discussion and mediation coaching sessions after specific modules.  

Mediation Skills Course

The Mediation Program includes EMA’s renowned 40 hour Mediation Skills Course which emphasizes the key principles that mediators and business leaders should know, as well as how to apply them in a real-world environment. This course, organized around a real world, two-party mediation, deconstructs the mediation process into predictable stages, with guidance and expertise from industry pioneers throughout. It is for individuals who wish to work in commercial mediation, community mediation or mediate in the workplace. Our students learn how to mediate formal disputes and prevent workplace disputes from escalating to litigation.

Specifics of the Mediation Skills Course:

  • 50 hours of online and live training, exercises and video
  • Course starts Mid- September, 2024 and finishes Mid-December, 2024 (exact dates TBA)
  • Live training, localization and Q&A by local IME experts in Lusaka and international expert, Bruce Edwards
  • Taught around a 2 party mediation; shadow (virtually) with Bruce Edwards as he leads parties from the first conversation all the way through to settlement
  • Includes instruction and commentary from 15 instructors, 12 of which are full-time mediators, all with at least 25 years of experience
  • Final session on Developing your Career in commercial mediation, including development of a business and marketing plan 
  • Geared towards Lawyers, Business and Community leaders, and all persons interested in finding creative solutions to disputes through Mediation
  • Membership in Edwards Mediation Academy, including webinars, interviews, blogs and supporting materials
  • Regular cost of course: $499, IME discounted rate:  $275
  • ENROLL NOW, limited to the first 25 enrollees
  • Still have questions, contact Susan Franson Edwards, WhatsApp +1 415 272 6085 or Lois Chisompola Sikwenda at info@imezambia.com


At the end of the course, students will receive a certificate for a 50 hour course from EMA and IME

Special Zambia price of $275

Meet your Instructors

All of EMA’s instructors are expert mediators with thousands of hours of practical experience mediating the most complex disputes. When it comes to mediation training there is no substitute for hands-on experience. Learn from instructors that started the mediation profession in the U.S. without needing to leave your home or office.

IME instructors include the most experience mediators and mediation pioneers in Zambia with experience in court mediation, commercial, family and community mediation. 

Learn from experience!


Bruce A. Edwards

Bruce is one of the pioneers in developing mediation to resolve commercial disputes in the United States. He has been a professional mediator since 1986 and has mediated over 8000 disputes. Bruce was a co-founder and former chairman of the board of directors of JAMS. In 2023 he joined Signature Resolution to continue his mediation practice while pursuing his passion for delivering high-quality mediation training through Edwards Mediation AcademyBruce has consistently received recognition for his work as a mediator, most recently being accepted into the inaugural edition of Who’s Who in ADR by ADR Times 2022; once again recognized as a Best Lawyer in the ADR category by Best Lawyers® 2022 and recognized as a Global Elite Thought Leader and Mediator in the US by Who’s Who Legal, 2023.

Session Calendar

Facilitation schedule for Mediation Advocacy Kenya/MTI course