Why Learn Mediation Skills Online

Mediation Skills


A question we are often asked when talking with prospective students about Edwards Mediation Academy courses is, “How can I possibly learn mediation skills online?”

We have received great feedback from our students who tell us that what they learned from EMA courses is directly applicable to their mediation work. We believe that’s because in developing our online courses, we take great care to ensure they provide the practical mediation skills our students need, wherever they are located in the world. EMA mediation courses are developed in partnership with top instructional designers, and they leverage the latest in adult learning research. They incorporate a self-paced format and exclusive shadow videos of a complete mediation.

EMA courses are designed for deeper learning and maximum retention of mediation skills. Moreover, they are structured for the convenience of each student; to be taken in the student’s own environment and on their own timetable.

Our courses enable you to:
  • Learn at your own speed – When concepts are presented over time, rather than in one sitting or daylong workshop, students can embed their knowledge in long-term memory instead of short-term awareness. Concepts “stick.”
  • Strengthen what you have already learned – Each time students return to a course, their brain retrieves and repeats what they have previously learned, which strengthens their learning connections as they move forward.
  • Reflect on the learning – EMA courses encourage self-reflection and provide time for learners to think about the content and apply it as they move through course modules.
  • Optimize learning through interleaving – When students have time to meaningfully absorb new concepts, their brains are concurrently making connections with other knowledge. This interleaving of multiple learning experiences leads to more lasting learning.

EMA’s goal is NOT to diminish the value of a live training format. In fact, if you review our events page or social media pages, you’ll see that Bruce Edwards spends considerable time conducting face-to-face trainings all over the globe. EMA online courses provide a unique alternative for students who don’t have the opportunity to travel or take time away from their office or family to attend a quality face-to-face training.

But don’t listen to us, see what our students have to say:

Before starting this course, I was thinking, it’s not possible to learn something about mediation online, it should be only offline. But your course changed my mind…I really enjoyed all the materials, videos and tasks. Your detailed and structured approach makes the learning process clear and very interesting! There is always something new to learn about mediation, and your course proves it perfectly.
-Fidana from Bishkek, Kyrgyzstan

Having mediated cases hundreds of times in my career, I found the shadowing experience very accurate – it didn’t feel staged. That is what a real mediation looks like…. The expert videos were incredibly helpful in that the experts gave war stories, which helped tie things together… The “Try Its” were very helpful in that I was already familiar with mediation in general, having mediated for over 20 years as counsel. However, as I completed the “Try Its,” I found little gems of knowledge and information that quite frankly I had not thought of before… The assessments were surprisingly helpful. The obvious reason is they tied the chapter together, however, the more overriding reason is they caused self reflection of the process and how to handle it, which I think was exceptionally insightful…
-Rob from California

It has been an excellent course! Very professionally created with the right amount of reading – listening which I usually find challenging in most online courses, being a kinesthetic learner. I gained so many valuable insights, and I really enjoyed all the expert’s sharing of knowledge and experience!
-Sandra from Saudi Arabia

This is a great course that shows you how a mediation really works. My favorite part is the virtual shadowing, where Mr. Edwards allows you to watch his interactions during a mock mediation. It is so authentic, you will forget it is a mock mediation. Plus, the course has wonderful and on-point discussions by knowledgeable experts. This is a gold standard course, and I am still taking notes from it.
-Troy from California