At last count, we have combined experience of over 410 years mediating disputes… and have taught best practices in the mediation room to thousands of aspiring and accomplished mediators and mediation advocates around the world.
As experts in the field of mediation training, our goal is simple… Train you to be the best mediator or mediation advocate that you can be.
To be PASSIONATE about helping others.
To be RESPECTED by your peers and other professionals.
To do WELL by doing good.
Bruce Edwards was one of the pioneers in developing mediation as a tool for resolving commercial disputes in the United States. A professional mediator since 1985, he has mediated over 8,000 disputes throughout the United States, focusing on large, complex disputes often involving high emotions. He has played a central role in establishing the largest dispute resolution company in the country, JAMS, where he served as Chairman of the Board while supporting the career development of hundreds of commercial mediators.
Most recently, Bruce has joined Signature Resolution to continue his mediation practice and pursue his entrepreneurial passion.
In addition to his full-time mediation practice, Bruce has devoted a substantial amount of time sharing his practical knowledge with others. Since 1995, he has taught Advanced Mediation at the Straus Institute for Dispute Resolution at Pepperdine University. More recently, he has trained hundreds of aspiring mediators in Europe, Asia, South America, and Africa. His international work continues, working with government leaders and institutions to find ways to implement mediation in justice systems around the world.
He has consistently received recognition for his work as a mediator, most recently being accepted into the inaugural edition of Who’s Who in ADR by ADR Times 2022; once again recognized as a Best Lawyers in the ADR category by Best Lawyers® 2022; and recognized as an industry thought leader by Who’s Who Legal, 2023.
Bruce Edwards co-founded Edwards Mediation Academy in 2014 with his wife, Susan Franson Edwards, with the goal of delivering the highest quality skill development through online learning to all corners of the globe.
Daniel Bowling is a Mediator and was the ADR Program Staff Attorney for the US District Court for Northern California. Daniel co-founded the first mediation organization in South Carolina, the Low Country Mediation Network in 1983. As Executive Director of the Society of Professionals in Dispute Resolution, he managed the merger among SPIDR, the Academy of Family Mediators, and the Conflict Resolution Education Network. He served as the first CEO of the Association of Conflict Resolution. Along with David Hoffman, Daniel co-edited and co- authored Bringing Peace into the Room:The Personal Qualities of the Mediator and their Impact on Conflict Resolution (Jossey-Bass, 2003.)
Mario Patera is a social scientist and psychotherapist in Austria. He is the first and, currently, the only professor of mediation in German speaking countries. Through his habilitation thesis, he successfully established mediation as a scientific subject for the first time at an Austrian university. He co-founded Konfliktkultur-Kulturkonflikt in Vienna (teaching mediation competencies to businesses and corporate executives) and has been a co-mediator for family and business mediation, and a mediation coach. He works as an international trainer for mediation in Europe and in the U.S., where he has been a lecturer at Harvard Law School and a co-lecturer at Stanford University. He has led several research projects regarding business mediation, including “Business Mediation for Small and Mid-Sized Enterprises in Austria” and “Conflict Costs in Family Enterprises.” Recently, he introduced mediative competencies ® to doctors, nurses and management at Stanford Medical Center.
Attorney Peter Robinson is a professor and the former Managing Director of the Straus Institute for Dispute Resolution at Pepperdine School of Law. Known for his humor, energy and ability to provide real world lessons from his mediation experience, he is a popular lecturer and trainer. Peter has presented advanced negotiation and mediation skills courses in more than thirty states as well as Argentina, Canada, England, Holland, Hong Kong, India, Israel, Japan, Jordan, Mexico, France and Rwanda. He is an honorary fellow of the International Academy of Mediators. The California Dispute Resolution Council recognized Peter as Peacemaker of the Year in 1999. The Los Angeles Magazine has recognized him as a Southern California Super Lawyer in mediation, intermittently since 2006.
Attorney Vivien Williamson has been a mediator since 1987 and has assisted in resolving thousands of cases, including employment, landlord-tenant, real estate, construction, insurance, breach of contract, personal injury and malpractice disputes. A full-time mediator with Signature Resolution, Vivien also conducts mediator and mediation advocacy training seminars and has made numerous presentations on ADR and related issues to bar associations, universities, law firms, professional societies, and other organizations across the country. She consults with corporations, law firms, governmental agencies, and other organizations on the design and implementation of conflict management systems. Vivien is the founding chairperson of the Bar Association of San Francisco ADR Section and has served as a mediation training designer and trainer for the Bar Association. She has taught mediation and negotiation at Hastings College of the Law and other law schools and universities.
A professional mediator since 1985, he has mediated over 7,000 disputes throughout the United States, focusing on large, complex disputes often involving high emotions. He has played a central role in establishing the largest and most successful dispute resolution company in the country, JAMS, where he served as Chairman of the Board while supporting the career development of hundreds of commercial mediators.
In addition to his full-time mediation practice, Bruce has devoted a substantial amount of time sharing his practical knowledge with others. Since 1995, he has taught Advanced Mediation at the Strauss Institute for Dispute Resolution of Pepperdine University. More recently, he has trained hundreds of aspiring mediators in Europe, Asia, South America, and Africa. His international work continues, working with government leaders and institutions to find ways to implement mediation in justice systems around the world.
Bruce Edwards co-founded Edwards Mediation Academy in 2014 with his wife, Susan Franson Edwards, with the goal of delivering the highest quality skill development through online learning to all corners of the globe.
Attorney Peter Robinson is a professor and the former Managing Director of the Straus Institute for Dispute Resolution at Pepperdine School of Law.
Known for his humor, energy and ability to provide real world lessons from his mediation experience, he is a popular lecturer and trainer. Peter has presented advanced negotiation and mediation skills courses in more than thirty states as well as Argentina, Canada, England, Holland, Hong Kong, India, Israel, Japan, Jordan, Mexico, France and Rwanda. He is an honorary fellow of the International Academy of Mediators. The California Dispute Resolution Council recognized Peter as Peacemaker of the Year in 1999. The Los Angeles Magazine has recognized him as a Southern California Super Lawyer in mediation, intermittently since 2006.
As co-founder and managing director, Susan is responsible for ensuring that Edwards Mediation Academy meets its commitment to its students of delivering the most effective, highest quality online mediation training available. In addition to running the day-to-day operations, Susan is responsible for strategic planning and manages the development and production of EMA’s courses.
Prior to EMA, Susan’s has been involved in strategic planning and project management for various organizations. She earned her MBA from Stanford University’s Graduate School of Business. Previous to attending Stanford, Susan worked in the U.S. Senate as a professional staff member for the Subcommittee on Education and Labor.
Danielle serves as a Project Manager for Edwards Mediation Academy. She is responsible for supporting operations, marketing, and technical support teams. She is passionate about providing excellent customer service and she’s often the first contact when members have questions or need assistance.
You can reach her directly at Danielle@edwardsmediationacademy.com or via our chat feature.
In Bruce, I found a rare combination - both the highest level of expertise in mediation AND the ability to convey that expertise to those wanting to build their own capacity as mediators or advocates. Because of this dual fluency in dispute resolution and pedagogy, I frankly have more faith in Bruce Edwards than in any other mediation instructor that I have come across.
Emily, Associate Research Scholar, Columbia Law School
Bruce is one of the pioneers in developing mediation to resolve commercial disputes in the United States. He has been a professional mediator since 1986 and has mediated over 8000 disputes. Bruce was a co-founder and former chairman of the board of directors of JAMS. In 2023 he joined Signature Resolution to continue his mediation practice while pursuing his passion for delivering high-quality mediation training through Edwards Mediation Academy. Bruce has consistently received recognition for his work as a mediator, most recently being accepted into the inaugural edition of Who’s Who in ADR by ADR Times 2022; once again recognized as a Best Lawyer in the ADR category by Best Lawyers® 2022 and recognized as a Global Elite Thought Leader and Mediator in the US by Who’s Who Legal, 2023.