Why EMA? We provide exceptional mediation training for outstanding dispute resolution professionals

We accomplish this by:

  • Developing interactive, online mediation training courses that are engaging, thought-provoking, and provide real-world experience as though sitting at the mediation table.
  • Providing authentic, experiential learning from the most sought-after and respected leaders in mediation.
  • Capturing the stories, lessons, and real-world experience of the leading mediators and dispute resolution professionals responsible for creating and shaping mediation and conflict resolution in the United States and worldwide.
  • Enhancing communication skills, emotional intelligence, and self-reflection as part of our comprehensive training program.

What Makes EMA Mediation Training The Best Choice For You?

Our trainers: 

Our Strength lies in our team of mediation experts. Over the last 37 years, Bruce Edwards has mediated over 8,000 disputes throughout the United States and the world. Joining Bruce is a deep roster of the most respected and experienced mediators in the field; all of our instructors have at least 30 years of full-time mediation experience, and they are known as the pioneers of commercial mediation.

Our course design:

At EMA, we don’t just offer mediation training. We provide an interactive learning experience that stimulates critical thinking and self-reflection, fostering long-term skill development. Our focus on conflict resolution skills through observation, explanation, and reflection ensures active participation and engagement.

We have the flexibility to provide training around your busy life. We developed our courses to be taken on your schedule and in your own space, and all EMA courses are approved for continuing legal education by the California State Bar.

Designed with some of the top instructional designers in the US, EMA’s online courses capitalize on the latest in adult learning research. Its self-paced format and exclusive shadow video of a complete mediation benefit the learner in multiple ways:

  • Spaced practice – Learners embed their knowledge in long-term memory instead of short-term awareness when concepts are presented over time rather than in one sitting.
  • Spaced retrieval – Each time learners return to the course, their brain must retrieve what they have previously learned, strengthening the learning connections.
  • Self-reflection – The course encourages self-reflection, an underused form of teaching, and provides time for learners to think about the content and how to apply it.
  • Interleaved practice – When learners have time to absorb new concepts, their brain acquires other knowledge and makes new connections. Interleaving multiple learning experiences leads to more durable learning.

In summary:

By learning at your own pace, observing the nuanced lessons in action, and incorporating your own experience,  you retain more than listening to others talk for 40 hours over five days.

Mediators play a crucial role in resolving disputes and making life-changing differences through effective facilitation. Learn the most effective techniques by watching an experienced mediator and, most importantly, witnessing the impact of his decision on the mediation process. Gain an understanding of the nuanced strategies that differentiate a mediator from an exceptional mediator.

When you are ready to become a world-class mediator or mediation advocate, we have a catalog of courses and resources to help you achieve your goals. From starting your career in dispute resolution to sharpening your mediation skills and raising your game to the next level, we have the right course for you. Our comprehensive and advanced training program is designed to provide the best in mediation training through virtual shadowing, reflective exercises and simulations, lectures, and demonstrations.

Take our highly recommended, comprehensive program and jump-start your career.  


“The mediation process is an extraordinarily powerful tool built on the proposition that if people are afforded the opportunity to truly listen to each other, understand one another’s needs, and participate in making decisions affecting their futures, conflicts can be de-escalated and resolved entirely.”

-Bruce Edwards, Mediation Expert and co-founder, EMA


Bruce A. Edwards

Bruce is one of the pioneers in developing mediation to resolve commercial disputes in the United States. He has been a professional mediator since 1986 and has mediated over 8000 disputes. Bruce was a co-founder and former chairman of the board of directors of JAMS. In 2023 he joined Signature Resolution to continue his mediation practice while pursuing his passion for delivering high-quality mediation training through Edwards Mediation AcademyBruce has consistently received recognition for his work as a mediator, most recently being accepted into the inaugural edition of Who’s Who in ADR by ADR Times 2022; once again recognized as a Best Lawyer in the ADR category by Best Lawyers® 2022 and recognized as a Global Elite Thought Leader and Mediator in the US by Who’s Who Legal, 2023.