Representing Clients in Mediation: What Experienced Mediators Wish Lawyers Knew Before Walking into the Room…or Sooner

Effective Mediation Advocacy Is Not Trial Advocacy in a Different Room Lawyers spend years mastering litigation. They learn to investigate cases, examine witnesses, argue motions, and persuade judges and juries. Yet although most civil cases resolve through negotiation rather than trial, surprisingly few lawyers receive formal training in mediation advocacy, the distinct discipline of representing […]
Mediation for Lawyers: How Attorneys Can Improve Negotiation Outcomes

Lawsuits take a heavy toll on everyone involved. They cost significant time and money, drain energy, and often leave clients frustrated with the legal process. As an attorney, your goal is to achieve the best possible outcome for the people you represent. While you work hard to build strong cases, traditional courtroom litigation is not […]
Online Mediation Training: Benefits, Certificate & Career Opportunities

Conflict is a natural part of human interaction. Learning how to manage and resolve it effectively is a highly sought after skill. Whether you are a legal professional looking to better represent your clients or a human resources manager dealing with workplace disputes, understanding the core principles of dispute resolution can transform your career. It […]
Understanding Facilitative and Evaluative Mediation: How Experienced Mediators Really Practice

For years, mediation theory has framed facilitative and evaluative mediation approaches as distinct, and often opposing, models. Mediation training programs, textbooks, and mediator biographies frequently present these approaches as choices, as though mediators must align themselves with one camp or the other. Facilitative and transformative mediation are often discussed in the context of distinct styles, […]
Mediation vs Litigation: Which Is Better for Resolving Disputes?

Dealing with a dispute is often stressful and exhausting. You want a resolution that is fair, timely, and respectful of your needs. When a conflict arises, people usually think of two main paths to find a solution. You can go to court, or you can sit down with a neutral third party to work things […]
How to Become a Professional Mediator: Styles and Training

Conflict happens every day. It shows up in boardrooms, community centers, and courtrooms around the world. Helping people navigate these disagreements is an incredibly rewarding experience. When you guide two parties toward a mutual understanding, you are doing important work that saves time, reduces stress, and preserves relationships. If you want to step into this […]
Professional Mediation Training Online: Your Complete Guide

Professional Mediation Training Online: Your Complete Guide If you’ve been considering a career in dispute resolution, or you’re an experienced practitioner ready to take your skills to the next level, finding the right mediation training course matters more than most people realize. The quality of your training shapes not just what you know, but how […]
The Expanding Role of Mediation: Making a Bigger Dent in the Universe

When I first wrote about “A Dent in the Universe” in July 2019, mediation stood on the edge of a historic moment: the signing of what would soon become the Singapore Convention. At the time, the world sensed the promise of mediation to reshape conflict resolution across borders. Six years later, that promise is no […]
Ego Management in Mediation: Strategies for 2025

Why Does Ego Management in Mediation Matter? Ego management in mediation involves intentionally recognizing, regulating, and redirecting ego-driven behaviors during dispute resolution. One of the most powerful forces in any mediation room, ego is often tied to issues of self esteem. It shows up in clients who feel their reputation is on the line, in […]
My Wishes to Mediation Students in Rwanda and all Aspiring Mediators

Rwanda, the verdant country of a thousand hills, stands as a stark reminder of what happens when we allow hatred to triumph over humanity. While best known for its genocidal past, yet striving not to be defined by it, Rwanda leads the African continent in implementing a broad policy of conflict resolution throughout its society. […]